Boise Shock Parent Code of Conduct

Boise Shock values hard work, commitment, and excellence both on and off of the
field. Shock believes that its parents can play an important role in representing the Shock community in a positive manner through the examples we set to our players.
Boise Shock expects its parents to maintain a high level of sportsmanship and fair play. We want to provide the best possible experience for our players, and with that we expect our parents to be supportive and positive to all players.  Our parents and any family or friends that come to support the club participate by watching, cheering, and supporting the efforts of all players in the match.  We do not want our parents to be coaching or giving instructions on the sideline, as that may confuse the players.  The game is for the players, and their participation and enjoyment of the game is the most important factor.

A parent should feel it is acceptable to bring questions or issues to the attention of the coach or team manager, who will respond in an appropriate manner.  Communications will be acknowledged in a timely manner (typically no more than 2-3 days) with appropriate follow up as needed.  Communications that are not responded to or handled satisfactorily may be escalated following club processes. The parent’s role is to escalate issues that are not resolved or issues that their player has been not been able to resolve.  The Escalation Form can be found Here

If a player cannot attend practice due to unforeseen circumstances, then that player is required to notify their coach as soon as possible.  For changes to availability on a game day, the player (or parent if a younger player) should text the coach and advise if the player can no longer participate in a game. For practices, the parent should change their previously marked availability in the team communication platform and contact the coach or team manager in line with whatever expectations that coach/team has in place additionally.

If there is a conflict between coaches, players, or parents, confrontations must be addressed in the appropriate manner (with respect), and at the appropriate time (privately).  While the coaches are committed to open communication with parents, there is a certain process that should be observed. Parents should be aware that the time immediately before or after a game is dedicated to match preparation/close out, and is not the best time to bring up questions to club staff.  Parents must follow the 24-hour rule and wait at least 24 hours after a match to reach out to their coach. The coach will be happy to set up a meeting or phone call to address parent concerns at a time that will not interfere with the attention that must be given to the players. Player injury is an exception to this rule, where coaches will be available immediately after a game to discuss the situation and any concerns with parents.

When parents accept a roster spot for their child on a Boise Shock team, they are committing to pay club fees and teams fees for their player(s) at the scheduled dates.  If parents fall behind in payment, their player(s) may not be allowed to train with the team, and/or may be ineligible for any games while fees remain outstanding. Sustaining injury or quitting the team does not release the player from meeting their club dues obligations set forth by the team.